Active Outline

General Information

Course ID (CB01A and CB01B)
CIS D095D
Course Title (CB02)
Managing Outsourcing - A Practicum
Course Credit Status
Credit - Degree Applicable
Effective Term
Fall 2023
Course Description
Learn to acquire goods and services from an outer organization using procurement and solicitation processes. Perform contract administration till completion and settlement of contract.
Faculty Requirements
Course Family
Not Applicable

Course Justification

This course is required for earning a Project Management Practitioner Certificate of Achievement and is in a CTE program that was developed based on labor market data. It is CSU transferable. This course provides an understanding of outsourcing basics and process for hiring and managing a vendor.

Foothill Equivalency

Does the course have a Foothill equivalent?
No
Foothill Course ID

Course Philosophy

Formerly Statement

Course Development Options

Basic Skill Status (CB08)
Course is not a basic skills course.
Grade Options
  • Letter Grade
  • Pass/No Pass
Repeat Limit
0

Transferability & Gen. Ed. Options

Transferability
Transferable to CSU only

Units and Hours

Summary

Minimum Credit Units
3.0
Maximum Credit Units
3.0

Weekly Student Hours

TypeIn ClassOut of Class
Lecture Hours3.06.0
Laboratory Hours0.00.0

Course Student Hours

Course Duration (Weeks)
12.0
Hours per unit divisor
36.0
Course In-Class (Contact) Hours
Lecture
36.0
Laboratory
0.0
Total
36.0
Course Out-of-Class Hours
Lecture
72.0
Laboratory
0.0
NA
0.0
Total
72.0

Prerequisite(s)

Corequisite(s)

Advisory(ies)

ESL D272. and ESL D273., or ESL D472. and ESL D473., or eligibility for EWRT D001A or EWRT D01AH or ESL D005.

CIS D095A or equivalent

Limitation(s) on Enrollment

Entrance Skill(s)

General Course Statement(s)

Methods of Instruction

Lecture and visual aids

Discussion of assigned reading

Discussion and problem solving performed in class

Guest speakers

Collaborative learning and small group exercises

Collaborative projects

Assignments

  1. Create a plan for outsourcing that describes the rationale for outsourcing based on a sound judgment of scenario presented.
  2. Write the process for doing a supplier evaluation and selection process based on outsourcing plan.
  3. Manage a supplier in context of a scenario in which a software project is outsourced to a vendor. This assignment has eight sub tasks in which student manages common vendor problems.

Methods of Evaluation

  1. Students will be presented with scenarios that require successful implementation of strategies in a client-vendor relationship starting from procurement to project completion.
  2. Evaluation of oral and written assignments demonstrating progressive proficiency in outsourcing concepts, half completed in the class, half completed as homework.
  3. A final exam or project in which students demonstrate the ability to integrate and critically analyze concepts examined throughout the course, half completed in the class, half completed as homework.

Essential Student Materials/Essential College Facilities

Essential Student Materials: 
  • None.
Essential College Facilities:
  • None.

Examples of Primary Texts and References

AuthorTitlePublisherDate/EditionISBN
A Guide to Outsourcing, Sukhjit Singh, MS - Management of Software System Development, Carnegie Mellon University, 2015

Examples of Supporting Texts and References

AuthorTitlePublisher
None.

Learning Outcomes and Objectives

Course Objectives

  • Demonstrate project management basics and determine what to procure and when.
  • Document requirement for outsourcing and identify potential sources.
  • Obtain Quotations, bids, offers or proposals.
  • Choose from potential sellers.
  • Manage the relationship with the seller.
  • Complete and settle the contract, including resolution of any open items.

CSLOs

  • Create a RFP for a given set of requirements.

  • Accept and analyze bids for an RFP.

  • Manage the outsourced vendor inline to the contractual requirements.

Outline

  1. Demonstrate project management basics and determine what to procure and when.
    1. Identify project needs that can be best met by procurement of products and services outside of the project organization
    2. Apply techniques such as make or buy analysis, expert judgement or contract type selection.
    3. Create a Procurement Management Plan
    4. Understand basics for managing projects using Project Management Book of Knowledge (PMBOK) theory keeping scope, schedule, budget and quality in balance.
    5. Learn five phases of implementing a project life cycle.
    6. Learn how to mitigate and control risk.
    7. Understand basics of procurement planning and contract management.
  2. Document requirement for outsourcing and identify potential sources.
    1. Create statement of work
    2. Apply techniques such as solicitation planning.
    3. Generate Evaluation criteria to rate or score proposals.
  3. Obtain Quotations, bids, offers or proposals.
    1. Identify qualified seller lists and provide them a Request for Proposal.
    2. Use techniques such as bidder conferences or advertising to reach the audience.
    3. Accept responses from Sellers
  4. Choose from potential sellers.
    1. Analyze bids or proposals using the evaluation criteria to select a seller.
    2. Select a single seller who will be asked to sign the contract.
    3. Create and present the contract to the seller.
  5. Manage the relationship with the seller.
    1. Apply project management process to contractual relationships and integration of the outputs from these processes.
    2. Document contract terms and condition.
    3. Establish a payment system with vendor.
  6. Complete and settle the contract, including resolution of any open items.
    1. Collect and analyze Contract documentation.
    2. Perform formal acceptance of contract and a closure meeting.
Back to Top