Active Outline

General Information

Course ID (CB01A and CB01B)
CISD095J
Course Title (CB02)
Applying Emotional Intelligence for Effective Project Management
Course Credit Status
Credit - Degree Applicable
Effective Term
Fall 2023
Course Description
This course focuses on applying emotional intelligence for the role of a project manager; selecting a project; selecting a team; documentation and tracking of a project using Project Manager Book of Knowledge (PMBOK) Theory.
Faculty Requirements
Course Family
Not Applicable

Course Justification

This course is required for earning a Project Management Practitioner Certificate of Achievement. This course also provides a foundation for dealing with emotional intelligence for effective project management. This course is CSU transferable.

Foothill Equivalency

Does the course have a Foothill equivalent?
No
Foothill Course ID

Course Philosophy

Formerly Statement

Course Development Options

Basic Skill Status (CB08)
Course is not a basic skills course.
Grade Options
  • Letter Grade
  • Pass/No Pass
Repeat Limit
0

Transferability & Gen. Ed. Options

Transferability
Transferable to CSU only

Units and Hours

Summary

Minimum Credit Units
3.0
Maximum Credit Units
3.0

Weekly Student Hours

TypeIn ClassOut of Class
Lecture Hours3.06.0
Laboratory Hours0.00.0

Course Student Hours

Course Duration (Weeks)
12.0
Hours per unit divisor
36.0
Course In-Class (Contact) Hours
Lecture
36.0
Laboratory
0.0
Total
36.0
Course Out-of-Class Hours
Lecture
72.0
Laboratory
0.0
NA
0.0
Total
72.0

Prerequisite(s)

Corequisite(s)

Advisory(ies)

ESL D272. and ESL D273., or ESL D472. and ESL D473., or eligibility for EWRT D001A or EWRT D01AH or ESL D005.

Limitation(s) on Enrollment

Entrance Skill(s)

General Course Statement(s)

Methods of Instruction

Projects

Collaborative learning and group exercises

Discussion and problem solving performed in class

Discussion of assigned reading

Lecture and visual aids

Assignments

  1. Homework assignments include case studies requiring application of EI concepts.
  2. Participation in exercises that demonstrate ability to critically evaluate the proper use of appropriate

Methods of Evaluation

  1. One midterm examination – multiple choice questions to evaluate students’ understanding of concepts discussed inn class and from homework assignments. To be evaluated on correctness.
  2. Final project requiring students to applying topics covered in the lectures, reading, and assignments. To be evaluated based appropriate application of techniques discussed in model cases.
  3. In-class exercises, group exercises, and/or online exercises demonstrating ability to apply emotional intelligence principles to project management. To be evaluated based appropriate application of techniques discussed in model cases.

Essential Student Materials/Essential College Facilities

Essential Student Materials: 
  • None.
Essential College Facilities:
  • None.

Examples of Primary Texts and References

AuthorTitlePublisherDate/EditionISBN
Emotional Intelligence: Why It Can Matter More Than IQ, Daniel Goleman, 2005, Bantam Books.

Examples of Supporting Texts and References

AuthorTitlePublisher
None.

Learning Outcomes and Objectives

Course Objectives

  • Recognize the impact of emotions in the workplace.
  • Describe emotional intelligence and how is it different from IQ.
  • Apply four key competencies of emotional intelligence.
  • Adapt emotional intelligence in the workplace and for project management
  • Apply techniques to improve emotional intelligence.

CSLOs

  • Recognize emotions in the workplace and practice empathy and rapport to better manage project tensions due to emotions.

Outline

  1. Recognize the impact of emotions in the workplace.
    1. Practical view of project management – Project, people and typical lack of influence
    2. People issues in project management and their impact
    3. Discuss real-world examples and their impact on projects
    4. PMBOK’s HR and Communication management
    5. Group development models for project management
  2. Describe emotional intelligence and how is it different from IQ.
    1. What is it?
    2. Review multiple videos on emotional intelligence (EQ) – HBR, Goleman, etc.
    3. How is EQ different from IQ
    4. Review and discussion of Bradberry’s TED Talk video
  3. Apply four key competencies of emotional intelligence.
    1. Self-awareness and self-management: What are they? Impact of their absence?
    2. Social awareness and relationship management: What are they? Impact of their absence?
  4. Adapt emotional intelligence in the workplace and for project management
    1. Review practical examples from workplaces
    2. Recognizing and understanding emotions
    3. Influencing without authority
    4. Cultivating empathy
    5. Importance of non-judgement
    6. Communicating empathy
    7. Rapport in relationship management
    8. Practicing rapport
    9. Review the application of emotional intelligence to a difficult workplace situation
  5. Apply techniques to improve emotional intelligence.
    1. Action Plan
    2. Self-awareness improvement strategies
    3. Self-management improvement strategies
    4. Social awareness improvement strategies
    5. Relationship management improvement strategies
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