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General Information

Course ID (CB01A and CB01B)
DMTD093.
Course Title (CB02)
Introduction to Quality Assurance
Course Credit Status
Credit - Degree Applicable
Effective Term
Fall 2024
Course Description
This quality assurance (QA) course is an introduction to the measurement and statistical processes and inspection methods used by quality control technicians, including the evaluation and design of equipment calibration systems and programs. Investigation of different continuous improvement techniques and programs, such as Total Quality Management (TQM), Statistical Process Control (SPC), review of quality audit systems as well as failure analysis and troubleshooting tools will be applied in this course.
Faculty Requirements
Discipline 1
[Manufacturing Technology (Quality control, process control)]
FSA
[FHDA FSA - MACHINE TOOL TECH]
Course Family
Not Applicable

Course Justification

This is a major employment preparation CTE course for our Design and Manufacturing Technologies program. The course is part of the Quality Control Technician Certificate of Achievement. It is a CSU transferable course. It is intended to better prepare students for work in the advanced manufacturing and machining industry in the areas of inspection and quality assurance technician as advised by our industry advisory committee.

Foothill Equivalency

Does the course have a Foothill equivalent?
No
Foothill Course ID

Course Philosophy

Formerly Statement

Course Development Options

Basic Skill Status (CB08)
Course is not a basic skills course.
Grade Options
  • Letter Grade
  • Pass/No Pass
Repeat Limit
0

Transferability & Gen. Ed. Options

Transferability
Transferable to CSU only

Units and Hours

Summary

Minimum Credit Units
4.0
Maximum Credit Units
4.0

Weekly Student Hours

TypeIn ClassOut of Class
Lecture Hours4.08.0
Laboratory Hours0.00.0

Course Student Hours

Course Duration (Weeks)
12.0
Hours per unit divisor
36.0
Course In-Class (Contact) Hours
Lecture
48.0
Laboratory
0.0
Total
48.0
Course Out-of-Class Hours
Lecture
96.0
Laboratory
0.0
NA
0.0
Total
96.0

Prerequisite(s)

Corequisite(s)

Advisory(ies)

  • ESL D261. and ESL D265., or ESL D461. and ESL D465., or eligibility for EWRT D001A or EWRT D01AH or ESL D005.
  • Pre-algebra or equivalent (or higher), or appropriate placement beyond pre-algebra

Limitation(s) on Enrollment

Entrance Skill(s)

General Course Statement(s)

Methods of Instruction

Lecture and visual aids

Discussion of assigned reading

Quiz and examination review performed in class

Collaborative learning and small group exercises

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Assignments

  1. Required reading assignments and homework from text and supplemental handouts.
  2. Skill exercises to solidify understanding of concepts.
  3. Written project that requires comprehension and application of Quality Assurance theory and practice.

Methods of Evaluation

  1. Evaluation of homework assignments to gauge understanding of new topics.
  2. Participation in class discussions and written projects to evaluate ability to integrate multiple topics.
  3. Midterm exams and quizzes to evaluate comprehension of terms and concepts.
  4. Final exam that requires students to critically analyze and apply concepts examined throughout the course.

Essential Student Materials/Essential College Facilities

Essential Student Materials:Ìý
  • None
Essential College Facilities:
  • DMT Metrology lab

Examples of Primary Texts and References

AuthorTitlePublisherDate/EditionISBN
Walker, Benbow, and ElshennawyThe Certified Quality Technician HandbookQuality Press2018 / 3rd978-0873899765

Examples of Supporting Texts and References

None.

Learning Outcomes and Objectives

Course Objectives

  • Explain the importance of recording and analyzing test and inspection data.
  • Describe the principles and purpose of equipment calibration systems.
  • Identify basic quality improvement concepts and processes.
  • Explain the application of problem-solving tools and continuous improvement techniques.
  • Explain different types of audits and their application.

CSLOs

  • Demonstrate an understanding of quality assurance objectives, methods, and processes.

  • Demonstrate a working knowledge of calibration systems, inspection methodology, statistical process control indices, and quality sampling techniques.

  • Explain quality improvement concepts and a working knowledge of continuous improvement programs.

Outline

  1. Explain the importance of recording and analyzing test and inspection data.
    1. Sampling and inspection plans
    2. Inspection/measurement errors
    3. Traceability
    4. Testing and sampling methods
  2. Describe the principles and purpose of equipment calibration systems.
    1. Calibration program development.
    2. Calibration interval requirements.
    3. Measurement system analysis.
    4. Traceability
  3. Identify basic quality improvement concepts and processes.
    1. Terms and concepts
    2. Product design processes and impact on quality.
    3. Total Quality Management (TQM)
    4. Statistical Process Control (SPC)
  4. Explain the application of problem-solving tools and continuous improvement techniques.
    1. Pareto and control charts
    2. Scatter diagrams and histograms
    3. Six Sigma phases
  5. Explain different types of audits and their application.
    1. Audit types: internal, external, process, control, etc.
    2. The audit process and process integrity.
    3. Audit tools, software, and documentation
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