Active Outline

General Information

Course ID (CB01A and CB01B)
PARAD074A
Course Title (CB02)
Interviewing, Interrogation and Crisis Intervention
Course Credit Status
Credit - Degree Applicable
Effective Term
Fall 2023
Course Description
This course examines the theories, principles, and strategies of tactical and interpersonal communication necessary to interview victims, witnesses, and suspects. Students will explore crisis intervention strategies for victims and witnesses of crime, along with communication with individuals from diverse backgrounds with consideration to race, ethnicity, gender, age, and special needs.
Faculty Requirements
Course Family
Not Applicable

Course Justification

This course is in a CTE program and is CSU transferable. This course belongs on the Administration of Justice Law A.A. in Enforcement degree program. This course was developed in response to an advisory board recommendation for a course on interviewing. This course provides the students with a fundamental understanding of the theories and strategies of investigative interviewing principles.

Foothill Equivalency

Does the course have a Foothill equivalent?
No
Foothill Course ID

Course Philosophy

Formerly Statement

Course Development Options

Basic Skill Status (CB08)
Course is not a basic skills course.
Grade Options
  • Letter Grade
  • Pass/No Pass
Repeat Limit
0

Transferability & Gen. Ed. Options

Transferability
Transferable to CSU only

Units and Hours

Summary

Minimum Credit Units
4.0
Maximum Credit Units
4.0

Weekly Student Hours

TypeIn ClassOut of Class
Lecture Hours4.08.0
Laboratory Hours0.00.0

Course Student Hours

Course Duration (Weeks)
12.0
Hours per unit divisor
36.0
Course In-Class (Contact) Hours
Lecture
48.0
Laboratory
0.0
Total
48.0
Course Out-of-Class Hours
Lecture
96.0
Laboratory
0.0
NA
0.0
Total
96.0

Prerequisite(s)

Corequisite(s)

Advisory(ies)

ESL D272. and ESL D273., or ESL D472. and ESL D473., or eligibility for EWRT D001A or EWRT D01AH or ESL D005.

Limitation(s) on Enrollment

(Not open to students with credit in the cross-listed course(s).)

(Also listed as ADMJ D074A and PSYC D074A.)

Entrance Skill(s)

General Course Statement(s)

Methods of Instruction

Lecture and visual aids

Discussion of assigned reading

Discussion and problem solving performed in class

Homework and extended projects

Collaborative learning and small group exercises

Collaborative projects

Guest speakers

Assignments

  1. Class and small group discussions and role-play exercises related to interview and interrogation techniques.
  2. Assigned readings from related topic articles with content on infield, interview room, witness and victim interviews, court trial presentation, and reasons for false confessions.
  3. Assigned readings from related text and topic articles covering various interview and interrogation scenarios, court trial testimony, and false confessions.

Methods of Evaluation

  1. Quizzes with objective question structure where students will show a recognition and mastering of the essentials of interviewing and interrogation and evaluated by a rubric.
  2. Interview, interrogation and crisis intervention practicum where students are evaluated on ability to demonstrate synthesis and application of learned principles and evaluated by a rubric.
  3. Midterm and final examinations developed from objective and subjective questions from lectures, text readings, media aids, and class discussions using a rubric to evaluate understanding and utilization of course content.

Essential Student Materials/Essential College Facilities

Essential Student Materials: 
  • None.
Essential College Facilities:
  • None.

Examples of Primary Texts and References

AuthorTitlePublisherDate/EditionISBN
Inbau, F.E., Reid, J.E., Buckley, J.P., and Jayne, B.C., 5th Ed. "Criminal Interrogation and Confessions", Burlington, MA.: Jones and Bartlett (2013)

Examples of Supporting Texts and References

AuthorTitlePublisher
Gilbert, Steven V., 3rd Ed., "Interviewing and Interrogation: The Discovery of Truth" Belmont, CA.: Wadsworth Publishing (2011)
Gosselin, Denise K., 2nd Ed. "Smart Talk: Contemporary Interviewing and Interrogation." Upper Saddle River, New Jersey: Prentice-Hall Publishing (2019)
Harmening, William M., 1st Ed "Crisis Intervention: The Criminal Justice Response to Chaos, Mayhem, and Disorder", Upper Saddle River,New Jersey: Pearson-Hall Publishing (2014)
Hess, John, 2nd Ed. "Interviewing and Interrogation for Law Enforcement", New Providence, New Jersey: LexisNexis Publishing (2010)
Shearer, R.A.5th Ed."Interviewing: Theories, Techniques and Practices",Upper Saddle River, New Jersey: Pearson Publishing (2014)

Learning Outcomes and Objectives

Course Objectives

  • Compare and contrast the techniques and strategies of interviewing, interrogation and crisis intervention.
  • Describe and analyze verbal and non-verbal communication skills in the crisis intervention, interviewing and interrogation processes.
  • Discuss and evaluate the development of the multi-faceted roles of the interviewer, interrogator, and crisis interviewer.
  • Construct effective interviewing, interrogation and crisis intervention techniques questions.
  • Identify and discuss the legal issues of interviewing and interrogation.
  • Describe and evaluate ethical issues pertaining to crisis intervention, interviewing and interrogation.
  • Demonstrate appropriate interviewing, interrogation and crisis intervention techniques related to scenarios and practical exercises.
  • Determine and evaluate obstacles that inhibit objective interviews and interrogations.

CSLOs

  • Compare and contrast the major principles and strategies of effective interviewing and interrogation.

  • Differentiate between truthful and deceptive human behavior exhibited during both the interview and interrogation processes.

Outline

  1. Compare and contrast the techniques and strategies of interviewing, interrogation and crisis intervention.
    1. Distinction between interviewing and interrogation
    2. Environments conducive for the interview and interrogation processes
    3. Establishing rapport
    4. Interviewer demeanor
    5. Question phraseology
  2. Describe and analyze verbal and non-verbal communication skills in the crisis intervention, interviewing and interrogation processes.
    1. Assessment
    2. Defining the problem
    3. Examining options
    4. Triage
    5. Stockholm Syndrome
    6. De-escalation strategies
    7. Confidentiality
  3. Discuss and evaluate the development of the multi-faceted roles of the interviewer, interrogator, and crisis interviewer.
    1. Verbal communication
      1. Vocabulary
      2. Tone
      3. Pitch
      4. Pace
      5. Volume
    2. Non-verbal communication
      1. Behavioral patterns
      2. Proximity
        1. Intimate distance
        2. Personal distance
        3. Social distance
        4. Public distance
        5. Cultural considerations
        6. Gender considerations
        7. Age considerations
      3. Eye contact
      4. Body language
        1. Gestures
        2. Facial expressions
        3. Eye movement
        4. Posture
        5. Involuntary biological sign
      5. Haptics
    3. Active listening
      1. Attentiveness
      2. Acceptance
      3. Detachment
      4. Patience
      5. Paraphrasing
    4. Questioning victims, witnesses and suspects
      1. Closed questions
      2. Open questions
      3. Reflective questions
      4. Directive questions
      5. Pointed questions
      6. Indirect questions
      7. Self-appraisal questions
      8. Diversion questions
      9. Leading questions
      10. The use of silence
  4. Construct effective interviewing, interrogation and crisis intervention techniques questions.
    1. Behavioral Symptom Analysis Interview
      1. Target
      2. Test
      3. Threat
      4. Act
      5. Termination
    2. Cognitive Interview
      1. Build rapport
      2. Reconstruct circumstances
      3. Complete
      4. Change direction
      5. Change perspectives
      6. Sensory association
      7. Feelings
    3. Confrontational Interview
  5. Identify and discuss the legal issues of interviewing and interrogation.
    1. Fourth Amendment
    2. Fifth Amendment
    3. Sixth Amendment
    4. Fourteenth Amendment
    5. Escobedo vs. Illinois
    6. Miranda vs. Arizona
    7. "Fruits of the poisonous tree"
  6. Describe and evaluate ethical issues pertaining to crisis intervention, interviewing and interrogation.
    1. Foundation
    2. Code of Ethics
    3. Principles of Practice
    4. Guidelines
    5. Personal and professional integrity
  7. Demonstrate appropriate interviewing, interrogation and crisis intervention techniques related to scenarios and practical exercises.
    1. Children
    2. Elderly
    3. Mental disabilities
    4. Physical disabilities
    5. Diverse populations
    6. Gender
  8. Determine and evaluate obstacles that inhibit objective interviews and interrogations.
    1. Interviewer's personal prejudice and biases
    2. Improper use of techniques
    3. Cultural and diversity issues
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