Course Catalog Information (24-25)
CIS 69A
Technical Support Fundamentals
Course Description
This course provides an introduction to Information Technology (IT). Students will learn important facets of Information Technology including computer hardware, the Internet, computer software, troubleshooting, and customer service. This course is specifically designed to provide an overview of what is to come in this certificate program.
Student Learning Outcomes
- Student Learning Outcome: Gather the basics of computer systems, assemble one and install an operating system.
- Student Learning Outcome: Identify how the Internet works and its impact in the modern world.
- Student Learning Outcome: Identity how applications are created, how their code executes on a computer and successfully apply problem-solving methodologies in an IT setting.
Course Details
- Units
- 4.5 Units
- Hours
- Weekly Lecture Hours: 4
- Weekly Lab Hours: 1.5
- Gen Ed
- Non-GE Class
- Program Status
- Program Applicable
- Credit
- Credit - Degree Applicable
- Transferability
- Transferable to CSU only
- Grading Method
- Letter Grading
Requisite and Advisory
- Prerequisite(s)
- Corequisite(s)
- Advisory(ies)
Limitations on Enrollment and Entrance Skills
- Limitation(s) on Enrollment
- .