Course Catalog Information (24-25)
HTEC 71
Medical Office Reception
Course Description
Duties of the medical receptionist with emphasis on oral communications, appointment scheduling, and telephone technique.
Student Learning Outcomes
- Illustrate skills and knowledge necessary to create, organize and maintain a comfortable, efficient and safe medical office waiting room environment addressing patient needs, ingress/egress, privacy, personal space and ADA requirements.
- Demonstrate correct methodology for taking written telephone messages with accuracy and necessary pertinent information in response to multiple scenarios.
Course Details
- Units
- 2 Units
- Hours
- Weekly Lecture Hours: 2
- Weekly Lab Hours: 0
- Gen Ed
- Non-GE Class
- Program Status
- Program Applicable
- Credit
- Credit - Degree Applicable
- Transferability
- Transferable to CSU only
- Grading Method
- Letter Grading
Requisite and Advisory
- Advisory(ies)
- HTEC 60A
- Prerequisite(s)
- Corequisite(s)
Limitations on Enrollment and Entrance Skills
- Limitation(s) on Enrollment
- .